Remarkable Luxury
It was Fall of 2011, but I still remember the moment I walked into the lobby. Being a nerd, it was almost intimidating, it was so cool....
An Open Letter to Hoteliers From a Frequent Traveler
Dear hotel owner/operator/manager, I travel a lot for work. I am not a business traveler with a big expense account (sigh, regrettably),...
What do 7 of the top 10 luxury hotels have in common?
Technology and travel – in today’s world, the two are mutually exclusive. So it was no surprise when a new study* by Luxury Branding, a...
How to prepare your hotel operations for mobile guests in 4 steps
Mobile guests are changing the experience game in hospitality. And continuous engagement can help you stay unique in a tough market....
A Connected Digital Guest Experience in 4 steps
Where does your guest’s experience start? Online? On the phone? At the hotel door? A surprising number of travelers prefer to purchase or...
