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Hospitality
Where does your guest experience start?
The right hospitality technology lets you create a personalized experience that makes every stay unique, connected and keeps guests returning. It helps you:
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Improve loyaltywith instant service andguest engagement, at every step of the journey
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Grow room revenues and create repeat business with easily accessible services on all devices
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Increase guest satisfaction with apersonalized, consistent experience in all areas of the hotel, across guest and hotel devices
No matter the size of your operation, as the hotel manager, your number one goal to make every guest's experience special. If you're the IT manager, you feel the pressure to deliver the technology that keeps a guest connected. Guest demands keep growing - most travel with two or more devices – while your infrastructure struggles to keep up. How do you meet travelers' digital expectations?
Case Studies
45 Park redefines the Guest Experience
Alcatel-Lucent Enterprise provides a single, central solution to enhance and personalise the luxurious guest experience at 45 Park Lane.
Winn Hotel Group implements 1st mobile Application for Hotel Services
Anders Jungers, CEO at Winn Hotel Group, explains the benefits his hotel gets from the first mobile application for hotel services.
